Skip to main content

Online Services

NHS Wales is transforming health and care for patients and the public in Wales through the creation of new online health services. The Digital Services for Patients and the Public (DSPP) programme, set up by Welsh Government and run by Digital Health and Care Wales is responsible for the delivery of the NHS Wales App and other Digital services.

DSPP will also be responsible for the development of the NHS Wales App giving patients, carers and the public access to their health and care information and letting people share information with health and care professionals and others of their choosing. DSPP will feature a range of tools and technology that hospitals, GP surgeries and other care settings in Wales can use to innovate and deliver their own digital health services.

Our vision for patients and public in Wales is to help people in Wales to empower them to be responsible for their health and wellbeing and give them access to health and care services and support health and care providers to deliver joined-up health and care.

We want patients and the public to be able to:

  • Personalise their health journey
  • Monitor health conditions more easily share and receive important health information
  • Take an active part in their own health and wellbeing
  • Plan for and take control of their health and care journey
  • Stay healthy for longer

Benefits to your GP practice include the following:

  • The App supports time-critical activities for staff. It frees up time previously spent at reception 
    to book appointments and taking repeat prescription orders over the phone.

  • It provides an easier and more convenient access for patients to practice services, at a time that suits them.

  • It improves patient care through better use of Digital Solution

NHS Wales App Demo

NHS Wales App Demo - July 2023

Features Available to NHS Wales App Users

 

Setting up your NHS login

  • Before you start, you will need your own individual email address, as your email address acts as your unique identifier for pairing your NHS login account to the NHS Wales App, and a phone number. 
  • A 6-digit security code will be sent to your email. You will be asked to enter this code to verify your email address and continue.
  • Next, you will be asked to give your mobile phone number. Another 6-digit security code will be sent by text message to your mobile phone. A security code will be sent to your mobile phone every time you log in, unless you select "remember this device and stop sending security codes".
  • The NHS account and login are not managed by the NHS Wales App. 
  • As the service is available across the UK, it is not currently available in Welsh.

Emergencies

Do not use NHS Wales App for contacting your GP in an emergency

In the case of life-threatening emergencies please ring 999

In other cases, please call the surgery direct.